User guide for renters
- July 7, 2020
- Tips and Tricks
Thanks to the first experiences and numerous feedbacks from our users, we wanted to take advantage of a short article to present…Read More
Thanks to the first experiences and numerous feedbacks from our users, we wanted to take advantage of a short article to present some of the advanced features of our new platform. If you are not familiar with the terms instant booking, personalized prices, minimum / maximum duration, etc, you will probably learn some tips.
All the management of your ads is done from your user account. This is your single access point for:
However, we have introduced new functions to give you more autonomy in managing your vehicles. And don’t forget, when you make a modification, to click on “update” to save the new information.
Instant booking is a function intended mainly for professionals, but which can also be activated by individuals. This function basically allows you to “skip a step”, that is to say that the system will consider your vehicle as automatically available (unless dates are indicated as unavailable in the calendar) and automatically validate the request. The renter will be required to directly enter his credit card information and the request will be validated more quickly. However, this implies that you keep your calendar up to date. In any case, a cancellation is always possible from your user account, even if the request has been validated. Please take into account our cancellation policy (here).
You can block dates in the calendar, e.g. when your vehicle is not available (garage service), when you need the bike for test drives (open day at your dealership) or when you use it for a longer period (e.g. road trip). Click on the date in the calendar tab to block, and click again to unblock. And don’t forget to save your changes.
You have the option to add a custom price and select the duration to apply for this price. For what purpose? You would have the possibility of making a low and high season price for example, or of applying a higher price when there is a long weekend (eg the WE of Swiss National Day August 1st). However, we invite you to stay (price) competitive in order to put the all the odds on your side.
You have the possibility (for an extra-charge of 35CHF for 14 days), to put your advertisement in the spotlight. It will appear at the top of our home page, as well as in search results. You will therefore gain visibility and traffic to your ad.
The minimum rental period is 24 hours. We do not want to make hourly rentals, which would be too restrictive for users. Indeed, do you want to fill out the contracts, inspect the vehicle, etc. for a 2-hours rental?
However, you can indicate a higher minimum duration (for example min 2d), but be careful because a too long minimum duration could be an obstacle for the prospective renters.
In addition, you can indicate a maximum reservation duration, if you do not wish to part with your vehicle beyond a certain duration (eg max 7 days). Please also note, a too short maximum duration could be a deal breaker for prospective renters. And keep in mind that a longer rental means more money for you and not more work 🙂
We also offer the possibility of making long-term pricing, 7 days and more, and 30 days and more. Even if it is optional, this function encourages renters to rent longer. We are also working on the introduction of a facultative progressive discounting percentage, but this will probably happen later in the year.
Well, we hope you’ve learned a few tricks and that you will find these new features to be helpful.
And remember to read our tips and tricks on how to earn new rentals (here).