Call us +41 79 191 57 89

Welcome User

Support (EN)

You have questions and cannot find the answers? You are looking for a document but impossible to find it?

You can contact us anytime during the week during office hours (MO-FR, from 9am to 6pm) or +41 79 191 57 89

Additionally, we are available during the WE (SA-SU, 9am to 6pm) but only for the ongoing/active booking.

Outside the office hours, and only for the ongoing booking, you can contact our provider  Helvetia directly (mentioning that you are a Cruizador user).

Helvetia Assistance: +41 (0)58 280 3000 

Last but not least, we are putting in place two sections

  1. Help for the owners
  2. Help for the renters

that we will enrich as the community evolves with frequently asked questions (link to the FAQ), but also general knowledge, useful documents (rental contract, inspection form) etc.