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Insurance

Cruizador Partner Insurance is Helvetia Insurance Company SA. We inform our users that the insurance covers the vehicle during the entire rental time and starts when the rental contract is signed by both parties, and only when the vehicle is rented over Cruizador platform. All transactions made outside the platform will be considered as null and void by Cruizador. Consequently, owners will be responsible for damages on their own.

As renter, as long as you comply to our general terms and conditions (link) and the traffic legislation, you are covered by Cruizador insurance. You can have detailed information on Helvetia general insurance conditions.

As owners, you are obliged to inform your insurance company that your motorcycle will be rented from time to time on Cruizador platform. A template for the information letter is available here (link). Without this information diligence, your insurance company could turn its back on you. This step accomplished, owners will ALWAYS be protected by Cruizador insurance, as long as they comply to our general terms and conditions (link) and provided they rented out their motorcycle over Cruizador platform.

 

Proof on insurance:

 

Cruizador insurance partner is Helvetia Insurance Company SA. The insurance coverage is the following:

 

Type of vehicles covered Motorcycles (except from moped, quads & trailers)
Drivers (= renters) Aged 25 and above only

Valid driving license for at least 3 years

Category on the driving license has to match with the rented vehicle

 

Domain of validity Vehicles registered in Switzerland only
 
Comprehensive cover

Insured

Maximal indemnity per Vehicle (equipment & accessories incl.)

CHF

15’000.00

Deductible per comprehensive cover claim

CHF

1’000.00

Deductible per comprehensive cover claim for drivers aged 20 to 25

CHF

2’000.00

Bonus level

Z

Partially comprehensive cover

Insured

Maximal indemnity per vehicle (equipment & accessories included)

15’000.00

Deductible per event (partially comprehensive cover)

CHF

0.00

Glass Plus

insured

Bonus level

Z

Third-party liability
Event including personal liability will covered by the compulsory liability protection of the vehicle’s owner. However, Helvetia will cover the deductible and a potential Bonus loss as follow;

 

We indemnify the Bonus loss and a CHF 500.- deductible charged to the vehicle owner’s by his insurance company. How will the bonus loss be calculated: to computed the potential loss, we take into consideration the 5 years following the claim, admitting that no other claim and no other modification of the premium impact the bonus during that period. The justification of these rights implies a confirmation from the liability protection insurance concerning the bonus incrementation and the deductible paid.

 

Double insurance
In the event of a double insurance, this insurance policy prevails. This means that it can be used before the eventual comprehensive cover of the rented vehicle.

 

Complementary insurance s
Gross negligence

Insured

(Road) assistance

Insured

 

The deductible will be paid by the renters and never by the owners. For more detailed information about the insurance protection, see the Standards Terms of Insurance (STI) available on our platform (link).

A specific question and no way to find the right answer? Send us an email or give us a call. We are here to help! (contact)

Owners, in case of a claim, please contact us directly before (centralized case management), during office time (contact).

Renters, you need road assistance? Please contact Helvetia assistance directly (contact).